Frequently Asked Questions

1. What is Pothighar?

Pothighar is an online bookstore specializing in books written in Maithili, Hindi, Sanskrit, and other regional languages. We aim to preserve and promote the rich literary heritage of India by making regional literature accessible to readers across the country.

2. What types of books are available on Pothighar?

We offer a wide collection of books, including:

  • Maithili Literature – Folk tales, poetry, novels, and scholarly works.
  • Hindi Books – Classic literature, modern fiction, philosophy, and poetry.
  • Sanskrit Texts – Vedic scriptures, ancient texts, and classical literature.
  • Other Regional Languages – Books in Bengali, Bhojpuri, Magahi, and more.

3. How can I place an order on Pothighar?

Ordering from Pothighar is easy:

  1. Browse our collection and select the books you want to purchase.
  2. Add the books to your cart and proceed to checkout.
  3. Enter your shipping details and choose a payment method.
  4. Confirm your order, and we’ll take care of the rest!

4. What payment methods do you accept?

We accept multiple payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)
  • UPI & Mobile Wallets (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Cash on Delivery (COD) (available in selected locations)

5. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) in selected locations. Availability will be confirmed at checkout based on your pin code.

6. How long does it take to deliver an order?

Delivery times vary based on location:

  • Metro Cities: 3-5 business days
  • Other Cities & Towns: 5-7 business days
  • Remote Areas: 7-10 business days

Once your order is shipped, you will receive a tracking link to monitor its status.

7. Do you ship internationally?

Currently, we only ship within India. However, we are working on expanding our reach to international customers in the future.

8. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellations are not possible. To cancel, contact our customer support team as soon as possible.

9. What is your return and refund policy?

We accept returns only in case of:

  • Damaged or defective books received.
  • Incorrect books sent by mistake.

To request a return, contact us within 48 hours of delivery with proof of the issue (images of the book and packaging). Refunds or replacements will be processed after verification.

10. How can I track my order?

Once your order is shipped, we will send you an email/SMS with a tracking link. You can use this link to check the status of your delivery.

11. Do you have a physical store?

No, Pothighar is an online-only bookstore, allowing us to serve readers across India efficiently.

12. How can I contact Pothighar for support?

You can reach us via:

  • Email: [Your Email Address]
  • Phone/WhatsApp: [Your Contact Number]
  • Website Contact Form: Visit our website’s Contact Us page.

13. Can I sell my books on Pothighar?

Yes, we support authors and publishers who wish to sell their books through our platform. If you are interested, please contact us for more details on how to list your books.

14. Do you offer discounts or promotions?

Yes! We frequently offer discounts, festival sales, and special promotions. Stay updated by subscribing to our newsletter or following us on social media.

15. Can I request a book that is not listed on your website?

If you are looking for a specific book that is not listed, please contact us. We will try our best to source it for you.

If you have any other questions, feel free to reach out to us. Happy reading! 📚😊